Reference

Terms and Conditions That Cover How We Operate

These terms set out what you agree to when you open and use a 377bed account — covering deposits through bKash, Nagad, and Rocket, how your wallet balance works, and what we expect from both sides.

Account eligibility appliesbKash, Nagad, Rocket deposits coveredWallet and balance rulesJurisdiction-dependent access
377bed Terms and Conditions That Cover How We Operate
TERMS CONTACT PATHS

Reach Us About Your Account Terms

If something in these terms is unclear or you have a question about how a specific condition applies to your account, our support team can help. You can reach us through live chat, email, or our social channels. When you contact us about a terms-related issue, have your registered mobile number and wallet details ready so we can locate your account quickly.

Live Chat Start a chat from any page on the platform. Have your registered mobile number and bKash or Nagad wallet number ready for faster account verification.
Email Support Send your terms or account query by email. Include your account ID and the specific section you are asking about so we can respond with the right answer.
Social Channels Reach our team through our official social pages. Good for quick clarifications — for account-specific issues, we will move the conversation to a secure channel.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We handle your account data and wallet details with strict access controls. Your bKash, Nagad, or Rocket number is stored only for the purpose of processing transactions you initiate and for verifying your identity on withdrawal. We do not share your wallet details with third parties outside of what is needed to complete your transaction. If you believe your account has been accessed without your permission, contact support immediately so we can freeze the account and review recent activity.

Wallet Data Protection

Your bKash, Nagad, and Rocket numbers are stored securely and used only for transaction processing and identity verification — never shared for marketing.

Account Access Control

Each account is tied to one registered mobile number. If you lose access, you can recover it by verifying your wallet number and confirming your identity through support.

Terms Update Notification

When we change these terms, we post a notice on the platform before changes take effect. We aim to give you clear notice so you can review what has changed.

Request and Dispute Process

If you want to dispute a terms decision or request a review of a suspended account, raise it through live chat or email with your account ID and the relevant transaction reference.

Common Questions About These Terms and Conditions

These are the questions we see most often about our terms. If yours is not here, contact support through live chat or email with your account details.

Yes. Every deposit method we support — bKash, Nagad, and Rocket — is subject to these terms. Your wallet provider's own rules also apply alongside ours.

We hold the withdrawal until the details are reconciled. Contact support with your account ID and wallet number and we will work through the verification with you.

We post a notice on the platform before any change takes effect. Continuing to use your account after that point means you have accepted the updated terms.

Access depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using this platform is lawful where you are located.

Contact us via live chat or email. Include your account ID and the relevant transaction or decision reference so we can review your case and respond clearly.

You can request account closure through support at any time. Any pending withdrawal that has passed verification will be processed to your registered Rocket, Nagad, or bKash number before closure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.